Welcome to Nortel Pensions UK

The pension resource for former employees of Nortel Networks UK Limited and other acquired companies

Call 0345 766 0813 if you have a question about your Legal & General pension –  including notification of a death and updating of address, bank details or beneficiaries


Additional Benefits – September 2020 Update

Earlier this year, we sent a letter to eligible members explaining how additional funds being received by the Plan from the ongoing Nortel insolvency processes would be used to secure additional member benefits. In this letter, we conveyed our expectation that these additional benefits would be put in place during 2020.

We are in the process of sending an update to all members.  If you do not receive this by the end of September and have previously received letters about additional funds then please contact the Plan administrators on 01707 607601.  The update letter explains that, due to delays in the insolvency processes and, more significantly, a recent High Court Judgment, it is very unlikely that we will be able to secure additional pension for members during 2020 or pay the cash lump sum options (where selected by eligible members) during 2020.

We understand that any delay in the distribution of additional Plan assets is disappointing news. We will continue to monitor developments in the legal proceedings and will work towards distributing additional funds when this becomes possible. Further updates will be provided as and when we are able to do so.

Please note that no further information is currently available at this time from the Plan’s administrator so please continue to check this website for the latest announcements.


Administration changes – March 2020

Since the Plan left PPF assessment in October 2018, Willis Towers Watson (WTW) have been providing transitional administration services on behalf of Legal & General (L&G) to all members who had a policy secured with L&G.

This transitional arrangement is now ending, and administration of these policies will pass from WTW to L&G on March 1, 2020. L&G are sending a letter to all policyholders to formally advise them of the new arrangements.

This means that the contact point for any questions you may have may be different from March onwards depending on the nature of your query:

  • If you have any question about your ongoing or future pension with L&G (e.g. change of address/bank details, change of beneficiary or notification of a death) or do not receive the letter referred to above then you should contact L&G on 0345 766 0813.
  • If you have a question about the additional pension benefits referred to in the Member update below then you should contact WTW on 01707 607601 who will still be providing administration services to the Trustee.
  • If you do not have a policy with L&G or are still unsure who to contact then you can call WTW for further guidance.

Tax code notices for the current and next tax years

We have been made aware that some members have received tax code notices from HMRC which have either omitted their former Nortel Plan pension entirely or incorrectly attributed it to Nortel Networks Pension Trust Ltd instead of Legal & General. L&G have been advised of this so that they can take any necessary action.


The Plan has left PPF assessment…

On October 8, 2018 the Plan left PPF assessment and members’ Plan benefits have now been secured in a number of different ways.

The benefits for most members who were already in receipt of a pension (together with some new pensioners) were secured with our chosen insurer, Legal & General, who became legally responsible for paying these pensions from November 1, 2018 onwards. The final monthly payment from the Plan was made on October 1, 2018 and some existing pensioners also received a one-off back payment arising from restrictions during PPF assessment.

Legal & General also assumed responsibility for most deferred members for whom a future pension has been secured.

A number of members (including some dependants) who had small pension benefits elected to receive a one-off lump sum payment instead of an ongoing pension.

Finally, a number of members who were not in receipt of a pension elected to transfer their Share of the Funds to approved alternative pension providers.

Members were sent a ‘discharge’ letter setting out details of amounts and how his/her pension benefits were secured. In March 2019, Legal & General sent a policy document to each member who had an ongoing or future pension secured with them.